Shipping Policy

At Telecommunication Today, we strive to ensure that your orders are processed and delivered efficiently.

1. Order Processing
   Orders are typically processed within 1-2 business days of receipt. You will receive a confirmation email with your order details once your order has been processed. Please ensure that your shipping information is accurate to avoid delays.

2. Shipping Methods
   We partner with reliable carriers to deliver your products safely and in a timely manner. Shipping options will vary based on your location and the type of product ordered. The estimated delivery time will be communicated to you at checkout, and a tracking number will be provided once your order has shipped.

3. Shipping Fees
   Shipping fees are calculated based on the weight of your order, destination, and the shipping method selected. During promotions, free shipping may be offered on qualifying orders.

4. International Shipping
   Telecommunication Today ships internationally. Please note that shipping to countries outside the European Union may involve additional customs fees, taxes, and import duties. These charges are the responsibility of the customer.

5. Order Tracking
   Once your order is shipped, you will receive an email with the tracking information. You can use this to monitor the status of your delivery through the shipping carrier’s website.

Returns Policy

At Telecommunication Today, your satisfaction is important to us. If you are not completely satisfied with your purchase, we are happy to assist you with returns.

1. Return Eligibility
   You may return most items within 30 days of receipt. To be eligible for a return, the item must be unused, in the same condition that you received it, and in the original packaging. Certain items, such as software, gift cards, or downloadable products, may not be eligible for returns.

2. Return Process
   To initiate a return, please contact our customer service team with your order number and reason for the return. Our team will provide you with a return authorization and instructions for returning the product.

3. Return Shipping Costs
   Unless the return is due to a defect or an error on our part, the customer is responsible for return shipping costs. We recommend using a trackable shipping service to ensure your return is received.

4. Refunds
   Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days. Please note that shipping fees are non-refundable.

5. Exchanges
   If you wish to exchange an item, please contact our customer service team. We will help you process an exchange, provided the item is eligible and in stock.

Damaged or Defective Items

If you receive an item that is damaged or defective, please contact us within 7 days of delivery with details and photos of the damage or defect. We will work with you to resolve the issue by offering a replacement, exchange, or refund.

If you have any questions regarding our Shipping and Returns Policy, please feel free to contact us.